Frequently Asked Question

If a customer requests an invoice for the purpose of claiming VAGST, will receipt produced by EFD be sufficient or should another sales receipt be attached, considering also possibility that receipt on thermal paper may fade?
Last Updated 4 years ago

EFD enables input of customer's information on the receipt optionally, for B2B transaction claims. If the printing mechanism used by an Accredited POS runs on thermal paper, customers should be advised to make a photocopy for safekeeping. However, any receipt printed by EFD is also safely stored at the MCR server and can be retrieved during the audit; therefore, a printed copy is not the only evidence that sale has occurred.

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